After an order is submitted, it is immediately sent to our warehouse to be processed and shipped. Because of this commitment to getting your order to you as soon as possible, we're not able to make changes to orders after they have been submitted. The good news is that our return and exchange process is easy and free! You can check out more info on our return process here.
If your order has been processed and you'd prefer a different gift, you can always place a new order with the gift you'd prefer, and return the original order for a refund!